Privacy Statement

All references to "we", "us" and "our" in this document refer to Primal Forge Ltd.

All references to "the website" refer only to http://www.primalforge.co.uk. This policy only refers to this website, any and all other websites to which this website may be linked are not covered by this Privacy Policy.

The information we collect via the website may include any personal details (such as name, address, telephone number etc) you knowingly provide to us through the use of forms on the site or via our e-mail address. Under no circumstances will we hold any sensitive payment details such as card numbers, expiry dates security codes etc, as all payment details are handled directly via our accredited merchant payment provider. We will hold information pertaining to your preferences to receive e-mail updates on offers and new products. Your IP address may also be recorded by our web server when you request any page or component on the website. This information may be utilized by us to monitor your usage of this website only. Personal data may be recorded by the website to allow us to recognize you when you log in to the site and use your preferred settings; this is to aid you when using this website.

Any personal information collected by this website will be used in accordance with the Data Protection Act 1998 and all other applicable laws. This website is governed by UK Law. The details we collect and hold on you will be used to process your order and to provide after sales service. We may need to pass your details on to another organization in order to facilitate the supply or delivery of products or services you have ordered via this website. In some cases we may utilize your e-mail address and personal details to inform you of upcoming new products and special offers. You will be provided with an option to cease these promotional communications going forward. We may use third parties to carry out certain administrative and development processes, and when this is the case these third parties will not be allowed to use your personal information for their own purposes.

You have a right to request a copy of any and all information that we currently hold about you. In order to submit such a request, please write to the address provided below providing your name and return address, and a payment of £10.00 to cover administration expenses.

Privacy Requests
Primal Forge Ltd
Unit 3, Frieslawn Farm Centre
Hodsoll Street
Meopham
Kent
TN15 7LH